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FAQ

FREQUENTLY ASKED QUESTIONS

What sorts of businesses do you work with?

aWe have experience with and work with businesses and organisations of all sizes, ranging from local independently owned companies and start-ups to national and multinational brands. We have dedicated teams to cater for each client depending on the sector they are in and the size of their business to ensure they receive the best level of service from us.

How much do you charge?

aAll our projects are completely bespoke, so it is difficult to give exact figures. Our contracts and agreements are also flexible, allowing our clients to always feel safe and comfortable whilst working with us. Our strategy is focused around the concept that rather than having a minimum amount, we adjust our strategies, volume of work and timescales based on the available budget from our client.

Can you guarantee results?

aNobody can guarantee results in digital marketing as there are too many variables, especially with SEO, as Google’s algorithm is a secret. What we can do is point to a highly successful track record across all sorts of sectors and put you in contact with some of our clients if you want to see the kind of results we can produce.
Also, trust us when we tell you that we aren’t happy with results unless you are!

How will you report and how do we know what you'll be working on?

aWe like to keep our clients up-to-date with all aspects of a project. We send monthly reports outlining performance, as well as work completed and upcoming work. In addition, we will also show you how to use Analytics and set up appropriate dashboards so you can keep track of performance yourselves.

We also provide action lists detailing all the areas we believe need working on, with appropriate due dates.

If that isn’t enough, we also will be in regular contact and if possible will spend time in your office working alongside you.

What is digital marketing?

aDigital marketing is a bit of a catch-all phrase to cover all the services we offer. There are likely all sorts of definitions, but in our particular case it covers anything based online. This includes:

Website Design and Development
SEO and PPC
Analytics and conversion rate optimisation
Content creation and marketing
Social media and email marketing
Marketing automation

What is SEO?

aSEO stands for search engine optimisation, and while there are many detailed explanations, the best one we can think of is “making things appear higher in Google (or any other search engine)”. In our case, we also break SEO into on-site and off-site SEO.

On-site SEO works on things on your own site that will help search engines understand what you do and find all the pages on your site. Off-site SEO is concerned with creating links back to your site in order to help demonstrate relevance and popularity to Google.

It is obviously more technical than that, but we reckon these are good summaries.

What is PPC?

aPPC stands for pay-per-click, and is a phrase used to describe the paid advertising model available to companies on sites such as Google (the results at the right or top of the normal search results). The name comes from the fact you only pay for the advertising when someone clicks on it.

It is commonly used to refer to Google AdWords, but could equally describe Bing Advertising, Facebook Advertising or any other kind of online advertising where you pay per click.

Can we come and see your offices?

aYou are more than welcome to come and see our offices, or come and spend some time working with us on your project if you wish to. We are located in the heart and business hub of all the countries we are located in. We recommend organising a meeting to ensure the right member of our team is available for you, however you are also welcome to pop in during working hours.

Do you outsource work?

aWe are proud to answer this question with a firm and sturdy NO. Amiiya Digital is proud to have a no outsource policy which means all aspects of our projects are completed in house within our offices. We do not believe in delegating responsibility to others or using cheap labour to complete work. Each of our projects is refined in every manner to ensure the highest standards are achieved.